Warranty

Limited Auto Glass Warranty

Car Glass provides a warranty against defects in workmanship for as long as you own your car.  Defects must be brought to the attention of Car Glass within 10 days of their discovery.

Auto Glass Replacement Warranty Exclusions

This warranty does not cover leaks, stress cracks, or related damage in connection with installations to vehicles having damage or rust on the pinch weld. Car Glass will use commercially reasonable efforts to advise you of the existence of such damage or rust prior to removal of existing glass; however, it is often not possible to do this. In these cases, Car Glass is not responsible for any associated damage. In addition, damage not involving defective workmanship or materials is expressly excluded from coverage under this warranty.

Windshield Repair Warranty

The repair process involves the injection of resin into the damaged part of the glass. This process usually prevents a small break from becoming a large crack, and is therefore a structural repair, rather than a cosmetic repair. The best results are obtained when the damage is recent, the point of impact small, and there is not moisture or other foreign matter in the damaged area.  You will still see a small blemish where the break was repaired.

In some cases, the attempt to repair a windshield can result in the chip or crack becoming larger, and we are not responsible for such damage.

Because of the reasons outlined above, our windshield repair (not replacement) warranty is: If you are dissatisfied with the repair, we will credit the cost of repair toward replacement. If your insurance company paid for the repair, the insurance company will receive credit.

We guarantee that the repaired portion of the windshield will not crack further and that the repair will pass state vehicle inspection, or we will credit the cost of repair toward replacement.  This guarantee is good for 1 year from the date of the repair.

General

If you have a problem that is covered by this warranty, you may contact our store at 603-782-5807 and we will replace or repair the warranted product or correct the defective workmanship without charge at a mutually agreed upon time. If we are unable to do so, we will refund the original purchase price of your warranted product. In order to exercise your rights under this warranty, we will require evidence of installation by Car Glass, such as a copy of the invoice.

This warranty is not transferable.